Shipping & returns
Shipping
Shipping is free on every order — it is already included in the price you see, so nothing is added at checkout. Orders arrive in 5–10 days. Every item is printed for you after you order, so there is a 2–5 business day production step before it ships.
Returns
Final sale — no returns for size or change of mind
Every item is printed when you order it, and Third Rail Coffee does not accept returns or exchanges for the wrong size or a change of mind. Please check the size chart on the product page before you order.
Printing problems are always on us
If anything arrives misprinted, damaged or isn’t what you ordered, tell us within 30 days of delivery with a photo or two. We will have it reprinted or refund you in full — whatever the shop’s returns policy, and at no cost to you.
How to start
Open the link in your order confirmation email and choose “Report a problem or start a return”. You can pick which items, tell us what happened, and add photos — and you will hear back by email.